All posts by corbin

Customer Portal to Better Serve You

We’re excited to announce that our online customer portal is fully functional to better serve you.

View payments and service history

Request estimates and service calls

Make secure online payments

Set up autopay for scheduled payments

Get pest prevention tips

To enroll your account online you’ll need to:

  1. Visit our website “SureThingPC.com
  2. Click on the “my account” tab
  3. Under the “Sign In” section on the right side of the screen click the “Create New Account” button
  4. At this point, you’ll need to enter your customer #, Street # (do not enter your street, just your street #), Zip code and then the email you wish to use to access your account
  5. You’ll need to access your email that you registered with. You should receive a confirmation email from customerportal@surething. Click the link in this email and you’ll be redirected to finish your registration.
  6. Create a password for your account. You should be redirected to your newly created customer portal page. (If you’re not redirected you’ll need to go back to the “my account” tab on our webpage and sign in from there using your email and newly created password.)

If you have any questions about registering your account or run into any issues please reach out to Corbin at 513.247.0030.

7 Reasons You Need Pest Control in Winter

Pest Control in the Winter?

With the winter- time cold temperatures that bring snow and ice to the Cincinnati, Northern Kentucky area pest control may be the last thing on your mind. But don’t be fooled by thinking all the pests have frozen and died! You might think winter is a time when nature takes a rest, but things are not always as they seem. In the world of pest control, there is still a lot of work to do. Pests such as Black Widows and other spiders, ants, cockroaches, termites, bedbugs, fleas, rats, mice and the like, may slow down a bit, but they don’t go away. In fact, they continue feeding, growing and multiplying, often in the warmth and comfort of our homes.

Warmer days also get pest moving again, when outside temperatures are on a warming trend, outdoor pests, such as Carpenter Ants, House Ants, Wasps, bees, and occasional invaders like millipedes, and stink bugs, continue their activities. It is a wise practice to maintain your protective barrier guarantee on a quarterly basis. Cutting your pest control service during the winter season as a cost-saving measure gives pests a head start for the spring, and may void warranted services.

7 reasons to continue your pest control service through the winter

  1. Autumn invading pests living inside the walls are not affected by the cold temperatures outdoors.
  2. Termites, carpenter ants, cockroaches, silverfish, and many other insects can thrive indoors as the weather is always pleasant inside!
  3. Attics provide shelter to other insects such as wasps and spiders, as they try to escape the cold.
  4. Rodents can find their way into your home if all entry points are not sealed off.
  5. When we perform a meticulous inspection of your home, inside and out, we ensure that no pest related issues are present and identify any conditions that might increase the risk of future pest problems.
  6. Inspecting and/or treating entry points like doors, windows, and weep holes provide lasting protection and ready your home for the emergence of pests in spring.
  7. When we remove spider webs, egg cases, wasp nests, and mud dauber nests, we prevent them from reemerging when the weather warms.

Remember, invasive pests want to be indoors during the winter for the same reasons you do! It is important to perform a comprehensive winter pest control treatment to insure that your home is protected year-round.

If you have any questions, please feel free to contact our knowledgeable office staff at 513.247.0300.

Thank You for your continued patronage,
The friendly staff,
Sure Thing Pest Control

Flying Ants or Termites Swarmers?

Happy Spring! Springs marks the beginning of baseball season, but also the beginning when we start to see the signs of termites emerging from their wintering over here in Cincinnati and Northern Kentucky. In the early part of spring, one of the first and most obvious signs of a termite infestation in our region is the emergence of termite swarmers.

It’s very common for home and business owners in Cincinnati to mix up flying ants for termite swarmers unless you know what you’re looking for to distinguish the difference between the two. Continue reading to help inform yourself of the major differences to be looking for if you see a swarm of flying insects inside or outside your home.

From a Distance:

When flying ants or termites appear it’s often in a swarm of hundreds to thousands. If it happens at night you’re going to see them flying or congregating around interior or exterior lights on your home or business. If it happens during the day you’re going to see them congregating on the inside of your windows. Both insects are attracted to light so what’s happening is they’re trying to get to the sunlight outside. When swarming happens inside this is a sign that you have a mature ant or termite colony inside your home or business and that they’re being forced out by the colony as it matures.

You may also see a bunch of wings laying around, both ants, and termites lose their wings when they mate. Another indication of termites and not ants is that termite swarmers have white colored wings that are stacked on top of each other. This ends up making the white color bold and appearing as if they only have one set of wings.

Getting Up Close and Personal:

When looking at the ant or termite the first thing to look at is the wings. If the wings are about 1/3″ to 1/2″ longer than the body and completely rounded on the ends this means you’re looking at a termite swarmer. Where with ants you’ll notice 2 sets of unequal length wings and wings that are more pointed at the ends.

Next, when you look at the bodies there are three major differences to look for. Ant’s will have the distinct, pinched in waist and look segmented, while termites do not have this pinch and appear to have more of a cigar shaped body.

The second thing to look at is their antennae, ant antennae have an elbow in them and have a stick-like quality. While termite antennae are straight and look like they are made up of many segments.

The last difference is the size, termite swarmers are considerably smaller than carpenter ant swarmers. But since it’s very rare to be finding both insects inside your home or business swarming at the same time it’s good to remember that carpenter ant swarmers are about 13mm to 17mm in length. So if you’re seeing winged insects that are much smaller, you probably have termite swarmers.

Check out our termite page for more information and details about termites.

If you’re finding winged insects inside your home or business and determine them to be termite or ant swarmers, it’s important that you do something about it. While carpenter ants are less of a threat than termites, they can still do quite a bit of damage to your structure. Carpenter ants are also a warning sign that your home is being damaged by water. Carpenter Ants prefer soft or rotted wood to create tunnels and channels to nest in.

Sure Thing Pest Control is your hometown partner in dealing with termites or carpenter ants in Cincinnati and Northern Kentucky. If you’re ever worried that your home may have an ant or termite infestation feel free to reach out to us. You can trust our educated team to protect your home or business from wood-destroying insects.

A New Site For Sure Thing Pest Control

At Sure Thing Pest Control, we’re excited to welcome you to our new website. Since our inception, we have been a committed company to quality service with guaranteed results—this website will act as a reflection of that.

Developed to teach our customers more about the common pests found in the Greater Cincinnati and Northern Kentucky area, this website helps with the first steps of pest control—knowing the pest. In our new Navigation bar, you will find a section titled Pest Library. In this section, you will find encyclopedic information for the pests that seem to bug home and business owners the most often. Some of the information we include is tips on how to prevent each creepy-crawler. This is so you can do some do-it-yourself pest control if you’d like.

We do understand, however, that some infestations require professional attention. When it comes to the harder-to-get-rid-of pests like Termites or Bed Bugs, we’ve dedicated entire sections to them. In each section, we talk about the professional pest control service we offer titled The Sure Cure.

The Sure Cure is customized based on your pest control needs, but we do list the basic steps of what actions we will take for each pest on our website. This is so you are aware of what we will be doing before we ever arrive at your home or business.

Do you think your home or business requires The Sure Cure? If so, you can email us at customerservice@surethingpc.com or call us at 513.247.0030.

Tell us what’s bugging you.

Otherwise, enjoy our new and improved website.